No Refunds or Returns Policy for Digital Products
Last Updated: December 11th, 2025
Thank you for your purchase. Please read this policy carefully before completing your order.
- Digital Product Nature
All products sold through this website are digital goods that are delivered electronically. Because of the non-tangible, irrevocable nature of digital items, all sales are final.
- No Refunds
We do not offer refunds for any digital product once the order is completed and the product has been delivered. By purchasing a digital product, you agree that you understand this policy and that all charges are non-refundable.
- No Returns or Exchanges
Digital products cannot be returned, exchanged, or swapped for other items. Once you gain access to the files, you permanently retain the ability to use or download them, which is why returns are not permitted.
- Accidental Purchases
Please ensure you review product descriptions, compatibility requirements, and details before purchasing. We are unable to issue refunds for accidental purchases or if you change your mind after ordering.
- Technical Issues
If you experience any issues downloading or accessing your product, we will gladly help resolve the problem. Please contact us at support@alexisprojects.com, and we will work with you to ensure you receive the files you purchased.
- Chargebacks
Initiating a chargeback for a digital product that you have received is considered a violation of this policy. We reserve the right to dispute chargebacks with proof of delivery and user access.